1. DEFINITIONS
i. "Buyer" or "Purchaser" – refers to any individual or legal entity that enters into a contractual agreement with us, encompassing both Consumers and Professional Customers. Referred to as "you" or "your."
ii. "Services" – all services available for purchase on the website.
iii. "We/Our/Us" – refers to the company as described in Article 2 of these Terms and Conditions.
iv. "Website" – refers to the website www.fireproxy.io in its entirety.
2. APPLICATION OF THE TERMS AND CONDITIONS
These Terms and Conditions govern all current and future sales of Services by FireProxies to the Purchaser. By accessing and using the Website, you accept these Terms and Conditions, along with all other rights and obligations listed on the Website.
These Terms and Conditions are exclusively applicable unless explicitly modified by mutual written agreement. Any changes are valid only if they replace or supplement specific clauses, without affecting other provisions.
FireProxies reserves the right to amend or supplement the Terms and Conditions in the future. Any changes will not impact existing orders or agreements for Services.
3. OFFER AND ACCEPTANCE
Our online offerings are presented with the utmost care, providing details about Service features to the best of our technical ability.
Access to the Services may require completing a verification process, including explaining your intended use of the proxies and the services you plan to access with them. We may perform a background check based on the information provided to verify compliance. We reserve the right to deny access to Services if we suspect misuse or receive insufficient, unclear, or false information.
We are not liable for the temporary or permanent unavailability of any Service on our Website or any damages arising from such non-availability.
We carefully select the proxies offered but will not be held liable if certain proxies do not function due to third-party factors.
We may impose specific conditions on particular offers, such as limited validity periods, which are only applicable if explicitly communicated prior to the order.
By accepting these Terms and Conditions, you agree not to use this Website or our proxies in violation of any applicable European or U.S. regulations.
Should you breach clause 4.6, use our proxies for illegal purposes, refuse to complete the verification process (our KYC form), or provide false information, we reserve the right to delete your account without notice. In this case, we will not refund you for any unused time or resources.
4. PRICING
All prices are listed in Euros and exclude VAT and other applicable taxes. The VAT and tax details will be provided at the final step of the payment process.
The confirmed order price is the final price due. Clear errors, such as obvious inaccuracies, can be corrected by FireProxies even after a contract is finalized. Any pricing complaints must be submitted within seven (7) calendar days of order confirmation, in writing. Filing a complaint does not suspend required payments.
We reserve the right to modify our prices at any time, though we will honor the price displayed at the time of your order. Any changes in VAT rates will be reflected in the final price.
5. PAYMENT TERMS
Payment is required at the time of order placement, and we accept payment methods as specified on our Website: Cryptocurrency, PayPal, and Credit Card.
Additional payment options may be added in the future and will be announced on our Website. We prioritize secure payment processing and take necessary precautions to protect your identity and financial information.
We utilize the secure payment systems of Coinbase Commerce and Paddle, which encrypt your payment details. Transactions are subject to the terms of Coinbase Commerce and Paddle, which are responsible for the execution of online payments.
Service access is provided once we receive confirmation of full payment from the payment system.
6. ACCESS
FireProxies delivers Services with care, adhering to industry standards and these Terms and Conditions. You must provide accurate and complete information.
Access to the Service begins once the order confirmation has been sent and you receive a confirmation email indicating your service has started.
You are responsible for ensuring delivery to the provided email address. If delivery fails due to an error on your part (e.g., incorrect email address), please contact us to discuss a resolution.
7. RIGHT OF WITHDRAWAL
Consumers, as defined in Article 1 of these Terms and Conditions, have the right to withdraw from a purchase within fourteen (14) days of service delivery without a fee or reason. Feedback is welcome for improving our service.
However, as our Services consist of digital content not supplied on a tangible medium, no right of withdrawal is offered. You must agree to waive your right of withdrawal before purchasing.
8. PROTECTION OF PERSONAL DATA
9. LINKS TO OTHER WEBSITES
Our Website may include links or references to third-party websites and electronic portals or provide third-party content through framing or other methods. These references do not imply a relationship with these websites or that we endorse their content.
We do not guarantee or assume responsibility for the accuracy, legality, completeness, or quality of content on external websites. Access to these sites is at your own risk. We are not liable for any resulting damages.
External websites may not offer the same guarantees as we do. We recommend reviewing the terms and privacy policies of these other websites.
10. INTELLECTUAL PROPERTY
FireProxies retains all intellectual property and related rights concerning the Website. These rights include copyrights, trademarks, design rights, and other (intellectual property) rights, including know-how, methods, and concepts, whether or not patentable.
You are not permitted to use any of our intellectual property rights or alter their presentation unless for private use of the Service or with our permission.
11. FORCE MAJEURE
We are not liable for failure to fulfill obligations under these Terms in the event of force majeure, where fulfillment is prevented by circumstances beyond our control.
Obligations will be suspended in such cases, and we will endeavor to mitigate the effects. In cases of force majeure lasting more than fourteen (14) days, either Party may terminate the Contract with written notice, without compensation (other than a refund for any undelivered Service).
12. GENERAL
If any provision (or part thereof) is deemed void, invalid, or unenforceable, the validity or enforceability of the other provisions remains unaffected. The Parties may negotiate to replace invalid or unenforceable provisions with equivalent terms that reflect the original intent.
Our failure to enforce strict application of these Terms does not imply a waiver of our rights and does not prevent us from enforcing them at a later date.
These Terms and Conditions apply exclusively to all current and future Contracts, unless explicitly modified by mutual written agreement.
13. APPLICABLE LAW, ARBITRATION, AND COMPETENT JURISDICTION
These Terms are governed exclusively by Canadian law.
In case of disputes regarding these Terms, FireProxies will strive for an amicable resolution. Absent such resolution, disputes may be submitted to arbitration or mediation.
Consumers may also submit disputes to an independent dispute resolution body.